CRM Strategy Consultation
Starting at
KSh 20,000
≈ $154
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Services
CRM Development & Automation
Custom CRM systems and sales automation for growing teams.
CRM development builds custom customer relationship management systems for sales, support, and marketing teams.
What Is CRM Development?
CRM development creates tailored sales pipelines, support ticketing, and customer data platforms. Webmetro builds CRM and business automation software integrated with ERP and marketing systems for Kenyan businesses.
How Does It Work?
- Map sales and support workflows.
- Design CRM entities, stages, and automations.
- Build and integrate with email, ERP, and telephony.
- Train teams and iterate on reporting.
Benefits
- Unified customer view
- Faster sales cycles
- Automated follow-ups
Who Needs This Service?
- Sales teams outgrowing spreadsheets
- Support teams needing ticketing
- Businesses requiring ERP-CRM sync
Why Choose Webmetro?
- Custom fit vs generic SaaS
- Automation tied to your process
- Nairobi delivery team
Our Process
- Step 1
Discovery
We assess goals, constraints, and existing systems.
- Step 2
Design
We define scope, architecture, and success metrics.
- Step 3
Build
We implement in agile sprints with regular demos.
- Step 4
Launch
We deploy, train users, and hand over documentation.
- Step 5
Support
We monitor, optimize, and scale as you grow.
Deliverables
- CRM application
- Integration connectors
- Training materials
Technologies Used
- Next.js
- PostgreSQL
- REST APIs
- Webhooks
- Email APIs
Expected Outcomes
- Higher close rates
- Reduced lead leakage
- Better customer retention metrics
Pricing Approach
Consultation KES 20,000; custom builds from KES 300,000.
Related Services
Pricing & packages
| Service | Starting at | Actions |
|---|---|---|
CRM Strategy Consultation | KSh 20,000 ≈ $154 | |
Custom CRM Build | KSh 300,000 ≈ $2,310 | |
CRM Integration | KSh 75,000 ≈ $578 | |
CRM Support Retainer | KSh 18,000/mo ≈ $139 |
Custom CRM Build
Starting at
KSh 300,000
≈ $2,310
CRM Integration
Starting at
KSh 75,000
≈ $578
CRM Support Retainer
Starting at
KSh 18,000/mo
≈ $139
Prices in KES for CRM Development. Local currency shown where available. Final quotes depend on scope — call +254 727 726 279 or use the calculator.
Frequently asked questions
Do you build custom CRM systems?
Yes — Webmetro develops CRM platforms tailored to your sales pipeline, support workflows, and reporting needs in Nairobi.
Can you automate our business processes?
Yes — we design business automation software linking CRM, ERP, marketing, and operations for Nairobi enterprises.
What is CRM development?
CRM development is the custom build or configuration of customer relationship management systems to match your sales and support processes.
CRM vs ERP — what is the difference?
CRM focuses on customer relationships and sales pipelines; ERP manages broader operations like finance, inventory, and HR — Webmetro integrates both.
Trusted by Nairobi businesses
Client feedback
“Webmetro delivered a custom ERP module that cut our manual reporting time by 40% and integrated cleanly with our existing finance stack.”
“Their digital marketing and SEO work improved our local search visibility within three months. Clear reporting and responsive account management.”
“Professional penetration testing and remediation guidance. Webmetro understood our compliance requirements and documented everything for audit.”
Credentials & security
- ISO-aligned security practices
- KRA eTIMS integration expertise
- Enterprise software delivery standards
Start your project
Get started with CRM Development
Request an assessment, book a consultation, or get an instant quote.