WhatsApp ordering · Pilot for Nairobi businesses
Take orders on WhatsApp and get paid by M-Pesa.
Customers choose from a simple menu or catalogue page, send a complete order to your WhatsApp, and pay by M-Pesa. You get direct orders without a delivery-platform commission.
The problem
- Orders arrive as long, unclear chats and items get missed
- Customers ask for the menu and prices again and again
- Delivery platforms take a commission on every order
What we set up
- A fast menu or catalogue page with your prices
- Orders sent to your WhatsApp in a clear, complete format
- An M-Pesa payment prompt for each order
- A daily list of orders and payments
Who it suits
Restaurants, cafés, bakeries and shops taking orders by phone or WhatsApp.
What you need
Your menu or product list with prices, a WhatsApp Business number and a Paybill or Till.
How the pilot works
We are starting with a small number of pilot businesses. After a short call, we agree the scope and price with you in writing before any work begins.